Privacy Policy

Information about how we process and protect your data.

PRIVACY POLICY

Based on the regulation on the protection of personal data (Regulation on the protection of personal data No. 2016/679).

PRIVACY POLICY

  1. 1LIST OF TERMS USED IN THE DESCRIPTION
  2. 2PROCESSING OF PERSONAL DATA
  3. 3CATEGORIES OF PERSONAL DATA FOR PROCESSING
  4. 4GROUNDS FOR PROCESSING PERSONAL DATA
  5. 5PURPOSES OF PERSONAL DATA PROCESSING
  6. 6METHODS OF OBTAINING PERSONAL DATA
  7. 7Storage period of personal data
  8. 8Sharing of personal data
  9. 9Methods of protecting personal data
  10. 10Client rights
1

LIST OF TERMS USED IN THE DESCRIPTION

Personal data
any information related to an identified or identifiable client.
Personal data processing
any actions performed with personal data, including their: collection, registration, input, storage, organization, transformation, use, provision, transfer and disclosure, blocking or deletion.
Client
an individual (data subject) who can be directly or indirectly identified by using the data available in the data processing system.
Client consent
a free and unambiguous expression of the will of the client (data subject), by which the client gives permission for the processing of his personal data for the specified purpose.
Personal data manager
an individual or legal entity, agency or other structure that, independently or jointly with others, determines the purpose and means of processing, and also provides access to personal data.
Authorized person
a person who, on behalf of the system and personal data manager, processes personal data.
Cookies
are small text files that are created and stored on the client's device (computer, tablet, mobile phone, etc.) when visiting/browsing the ArtElektro company's Internet.
Legitimate interest
the interest of ArtElektro is based on the provision of quality services, and also has a legal basis, provided that the interests, rights and fundamental freedom of the data subject are not more important than the legitimate interests of the company. ArtElektro has the right to process the client's personal data to the extent that is objectively necessary and sufficient to ensure high-quality, convenient, timely service. As well as to create and support internal process resources, and prevent malicious actions against ArtElektro.
Profiling
is any automatic processing of personal data that allows the use of personal data related to a specific individual for the purpose of assessing/predicting aspects (wishes, interests, reliability, behavior, location, movement of the said person). Profiling is used to: assign bonuses, create and present individual offers, notify the client about news and offers, send congratulations, etc. Profiling is performed only for the purpose of direct marketing and will not create any legal consequences for the client.
2

PROCESSING OF PERSONAL DATA

ArtElektro processes (collects, registers, enters, stores, systematizes, uses, transfers, deletes, etc.) personal data in accordance with the Personal Data Protection Law and other applicable laws and regulations in the Republic of Latvia.

In accordance with applicable laws and regulations, the manager of the personal data processing system, ArtElektro, adheres to the following principles:

  • ArtElektro ensures that the data is processed fairly and lawfully.
  • The processing of the received data serves specific purposes and is carried out only in accordance with these purposes.
  • The received data is adequate (not excessive).
  • The received data is accurate.
  • The received data is not stored longer than the required period and is destroyed upon reaching the specified purpose.
  • ArtElektro processes the received data in accordance with the rights of individuals.
  • ArtElektro ensures that the received data is stored securely.
  • ArtElektro does not provide the data it receives to other organisations or abroad without secure, adequate protection within the framework of regulations and the Personal Data Protection Act (Regulation on the Protection of Personal Data No. 2016/679).
3

CATEGORIES OF PERSONAL DATA FOR PROCESSING

The categories of personal data of the client for processing depend on the services and products used by the client. ArtElektro has the right to process the following categories of personal data and data on the use of services and products:

Data obtained with the consent of the client (which the client himself provided).

  • Name, surname, personal code or date of birth;
  • Correspondence address, telephone number, e-mail address;
  • Bank data;
  • Communication data. Information from letters e-mail address related to communication between the client and ArtElektro;
  • Cookies, data on visiting the home page of ArtElektro;
  • If the client does not want to allow the use of cookies, he can prohibit it in his browser, but in this case some of the site's features may be limited;
  • Data, time, volume of views on Internet sites;
4

GROUNDS FOR PROCESSING PERSONAL DATA

Client Consent. The client, as the subject of personal data, gives consent (consent of the data subject) to the collection and processing of personal data for specific purposes. Client consent is an independent decision of the client, which he can give or revoke/refuse at any time, thereby allowing or prohibiting ArtElektro from processing his personal data. Revocation of consent does not affect the legality of processing or the quality of the services received that related to the consent before its cancellation.
The legitimate interests of ArtElektro are based on the provision of quality services. ArtElektro has the right to process the client's personal data to the extent that is objectively necessary and sufficient to ensure high-quality, convenient, timely service. As well as to create and support the internal resources of ArtElektro processes.
Legal obligations of ArtElektro. ArtElektro is obliged to process the client's personal data to comply with the requirements of regulatory acts, provide responses to requests from state and municipal legislative bodies.
To conclude and fulfill contractual obligations with the client. In order to provide quality services and service, ArtElektro processes certain personal data that are collected before the conclusion of a contract or during the term of an already concluded contract.
To implement public interests or to exercise legal powers. In such cases, the basis for processing personal data is described in regulatory enactments.
When processing the client's personal data, ArtElektro has the right to perform profiling, to assign bonuses, to provide automated individual commercial offers that are provided only for business purposes and will not create any legal consequences for the client.
5

PURPOSES OF PERSONAL DATA PROCESSING

  • To conclude and fulfill contractual obligations with the client.
  • To assess the client's ability to fulfill contractual obligations.
  • To effectively manage cash flows, to control payments and client debts.
  • To provide technical support related to the provision of services.
  • To develop areas, to provide a new range of services.
  • To conduct statistical data processing, to analyze the market.
6

METHODS OF OBTAINING PERSONAL DATA

The customer provides ArtElektro with their data when the customer:

  • Subscribes to ArtElektro news;
  • Orders, uses ArtElektro products and services;
  • Agrees to participate in contests, lotteries, surveys;
  • Visits or views the ArtElektro website;
  • The customer is filmed by CCTV cameras.

ArtElektro and its authorized persons, within the framework of the Law on the Protection of Individuals' Data (Regulation on the Protection of Personal Data No. 2016/679), have the right to process the personal data of the customer, which were received from a third party (e.g. a credit company), if the customer has given their consent to this.

ArtElektro and its authorized persons, within the framework of the Law on the Protection of Individuals' Data (Regulation on the Protection of Personal Data No. 2016/679) and partner companies, have the right to process the personal data of the customer, which were received from the customer.

7

Storage period of personal data

ArtElektro has the right to store the client's personal data:

  • Until the client has withdrawn their consent to the processing of personal data;
  • The period required to implement and protect the legitimate interests of ArtElektro;
  • According to the storage period of personal data, which is determined by regulatory acts and regulations on the Protection of Personal Data;
  • While the client is in a contractual relationship with ArtElektro;
  • Until the purpose of using the data, which is determined upon their receipt, is achieved.
8

Sharing of personal data

  • ArtElektro provides the client's personal data to the extent necessary and sufficient, in accordance with the requirements of regulatory enactments, also taking into account the objective reasons for a specific situation;
  • If it is necessary to provide the client's personal data to ArtElektro and its authorized persons, within the framework of the Law on the Protection of Personal Data of Individuals (Regulation on the Protection of Personal Data No. 2016/679) and / or partners, agents, service providers who are associated with the order, use of products and provision of services in order to improve the quality of service;
  • ArtElektro is obliged to provide information about the client's personal data to law enforcement agencies, state and municipal authorities, if this is regulated by regulatory enactments or a request is received from the relevant institution;
9

Methods of protecting personal data

  • In order to improve the methods of protecting the client's personal data from unauthorized access, loss, destruction, disclosure, ArtElektro uses modern technologies, complies with technical and organizational requirements;
  • ArtElektro carries out a thorough check of authorized persons, partners, agents, service providers, employees of the company who process the client's personal data, and also evaluates the relevant measures to ensure the security of the processing and storage of the client's personal data in accordance with the requirements of regulatory acts;
  • ArtElektro is not responsible for unauthorized access, loss of the client's personal data, if this occurred due to reasons beyond the control of ArtElektro (for example, due to the fault or negligence of the client).
10

Client rights

  • The client has the right to refuse to receive commercial offers, profiling of their personal data at any time;
  • Withdrawal of consent, changes do not affect the legality of the processing of personal data and / or the quality of the services received that related to the consent before its cancellation;
  • The client has the right to correct (by making changes) all available personal data about themselves;
  • The client has the right to request the deletion or restriction of their personal data ("Right to be forgotten"), provide an application with a request;
  • The client has the right to receive information about those persons who were provided with information about his (the client's) personal data;
  • The client has the right to transfer personal data, i.e. transfer their personal data to another processor. These rights include only those data that the client provided based on their voluntary consent or agreement, or if automatic processing occurs. To exercise the above rights, it is necessary to provide an application with a request.